Tales of Seikyu Customer Support

How to make a bug report

To submit a bug report for Tales of Seikyu, press ‘ESC’ in-game and click on ‘Report Bugs'” accompanied with a screenshot 

Early Access FAQ's

Tales of Seikyu is coming to Early Access on 21 May 2025!

Tales of Seikyu is launching on PC in Steam Early Access.

You can start your journey in the wonderful world of Seikyu by buying the game on Steam when we launch in Early Access on 21 May 2025. For the time being, make sure to wishlist the game! https://store.steampowered.com/app/2340520/Tales_of_Seikyu/

Tales of Seikyu will be priced at £19.99 / €24.99 / $24.99 on Early Access launch, and players can take advantage of a week one 10% discount!

The price of the game may increase slightly at 1.0 to reflect the wealth of new content added throughout the Early Access journey. One of the great parts about Early Access is that players can grab the game at a reduced price with no re-purchase necessary at 1.0

Bringing the world of Seikyu to life is an exciting and ambitious project for us, and we really want to develop the game with our community’s interests in mind. Collating feedback and opinions and exploring what works for our players is our number-one priority, and we feel like this is best achieved through the process of Early Access development.

While everybody’s Tales of Seikyu adventure will be different, you can expect to enjoy between 8-15 hours of gameplay on average at Early Access launch!

We’re aiming for our Early Access journey to last for around 1 year.

Tales of Seikyu will be available in English, Simplified Chinese, and German at our Early Access launch. We plan on adding more languages throughout our journey, so please let us know which languages you’d like to see the game in!

Tales of Seikyu will not be a live-service game at 1.0.

Tales of Seikyu will not have Steam Achievements at Early Access, but this is something we’re looking into for 1.0!

We’d love to hear your thoughts and feedback on the game, and the best place to do this is in our official community Discord! Join here: discord.gg/yjchJrhQEj

We are currently developing Tales of Seikyu for Steam Early Access. We will let you know when we have more information about our console launch!

This isn’t something we’re thinking about at this point in development. If we are able to offer DLC, we’ll let you know in the future.

We’re just entering our Early Access journey and this is will be our main focus for the time being. We will share more information about our plans for 1.0 in the future.

Technical FAQ's

Please submit all bug reports via the in-game bug reporting system that can be found in the main menu.

Please see this Steam post for the minimum system requirements and optimal settings for Tales of Seikyu: https://steamcommunity.com/games/2340520/announcements/detail/535475010333049015?snr=2___

For the best experience, we’d recommend using keyboard and mouse, but Tales of Seikyu does offer controller support.

This is not something we currently have planned.

Tales of Seikyu does not currently offer ultra-wide support. This is something we may look into for the future.

The game is currently playable but not Steam Deck verified yet currently. We’ll be continuing to work on optimising the game for Steam Deck, and we are aiming for Tales of Seikyu to be Steam-Deck verified by 1.0!

As with all Early Access games, there is a possibility that you will have to start a new game when Tales of Seikyu launches in 1.0 in order to enjoy the full gameplay experience. We will let you know when we have more information on this.

No we do not. We have a wonderful team of developers and artists who are comitted to developing Tales of Seikyu 100% free from AI. Check out some of our artists’ amazing work-in-progress videos here: https://www.youtube.com/playlist?list=PLzCkO3IjSmQVG5czvwDNoWcSUHGtJtxvX

This is not something we currently have planned.

Tales of Seikyu is recommended for ages 12+ and up.

Yes! Your saves from the Next Fest demo will carry over to the main game for Early Access launch. Just download the main game and boot it up and you will see your saves in the Load Game screen.

Gameplay FAQ's

Tales of Seikyu is being developed as a single-player game with a focus on story, exploration, and relationship building with the rich cast of characters you’ll meet along your way.

 

Yes! We fully support players being to romance whoever they want regardless of their gender. There will be no changes on story or heart events in game regardless of your gender!

No! You can go through the game without romancing anyone if you would prefer. It will be made obvious during dialogue choices that making a specific dialogue choice will progress you to the romantic route with an NPC.

Yes, we are aiming to add more romanceable NPCs throughout our Early Access journey and beyond. Keep an eye out for teasers!

This is something we’d love to include in the future and we’re currently looking into it.

Miscellaneous FAQ's

Tales of Seikyu is being developed by ACE Entertainment – a team of life-sim and farming-game enthusiasts based in Hangzhou, China!

The Tales of Seikyu soundtrack was written and composed by Chinese musician, Qing Feng from Ace Entertainment!

This is not something we currently have planned.

This is not something we currently have planned.

This isn’t something we have planned at the moment, but keep an eye on our social media pages and Discord for regular merch giveaways!

Tales of Seikyu is the intellectual property of ACE Entertainment and we do not permit the sale of Tales of Seikyu fan works.

You are welcome to use the Tales of Seikyu soundtrack in your streams/videos and will not incur any copyright issues.

That’s great to hear! Please contact sam.mckie@fireshinegames.co.uk to register your interest and he will get back to you with details on the campaign.

No, Tales of Seikyu is it’s own IP and has no connections to the “Tales of…” series.

Kickstarter FAQ's

All Kickstarter, rewards other than in-game and Discord-related items, will be delivered via email from howdy@fireshinegames.co.uk to your backer email on the 20th of May 2025. Please ensure that this email address is added to your safe senders list and double check your spam folders to ensure you don’t miss your rewards. Do note that for Buddy Packs, only the backer receives the e-mails, and the backer is responsible for transmitting the content to their Buddy.

Backers will receive digital wallpapers and the digital OST as part of the rewards delivered via email on the 20th of May 2025 (see question above). The following in-game rewards will be available at Early Access:

– Legendary Weapon
– Legendary Outfit
– Exquisite Japanese Furniture Set
– Kickstarter Exclusive Mysterious Set
– Kon Doll
– Backer Created Recipes (available to cook in-game).

The digital artbook will be distributed at 1.0 so that we can ensure it’s packed full of Seikyu beauty, including anything we might create during Early Access! In-game rewards such as the addition of pets, yokai inspired furniture, names in credits and more will come either throughout our Early Access journey or at 1.0.

We are now approaching our Early Access launch, so the best way to support the game is to wishlist on Steam!

While we’d love to include everything from the Kickstarter campaign, we cannot guarantee the addition of any content tied to goals that were not reached during the Kickstarter.

We are aiming to make these available to purchase at a later date, but we don’t have anything to announce yet. Kickstarter backers entitled to the soundtrack will receive it when we launch in Early Access.

The Key add-on is a game key that will grant you access to the game once it’s officially out on the platform of your choice! Please note that Tales of Seikyu is releasing in Early Access on Steam only, with console to come at 1.0

Kon’s doll is an in-game item you can claim.

The digital artbook is an artbook containing all sorts of official Tales of Seikyu art.
The Legendary Clothing and Legendary Pet are ONLY available in the add-ons (they aren’t included in any of the packs) and are to be claimed in-game.

You can get your backer role through the survey sent to your backer e-mail via PledgeBox. For reference, the email’s subject line is: “Response Needed — Get your reward for Tales of Seikyu – cozy farming game” and the email will have been sent from none-reply@survey.pledgebox.com.

We will aim to grant you this role within one week of submitting your survey. If you don’t have the role after this window, please use Discord to DM @Mimi or @Kc -Sasaki & Kon’s Cult- and they will handle your role manually.

If you can’t find your PledgeBox e-mail, please use this link to retrieve it and enjoy the perks of your pledge.

The kickstarter campaign has concluded and we are not taking any more pledges. However, you can still support us by purchasing the game at Early Access, providing us with feedback, and leaving us a Steam review! This really helps indie developers and we’d be thankful for the support!

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