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KeyWe Customer Support

General FAQ's

KeyWe is available on Nintendo Switch, PS5, PS4, Xbox Series X|S, Xbox One and PC via Steam!

KeyWe can be purchased digitally through all platform holder store pages:

The game is also available physically in select retailers around the globe. Please enquire with your local retailer.

KeyWe is available in the following languages. When playing in co-op, please note that the language will be set to the host’s language:

  • English
  • French
  • Italian
  • German
  • Spanish
  • Japanese
  • Korean
  • Brazilian Portuguese
  • Russian
  • Traditional Chinese
  • Simplified Chinese

KeyWe has the following age ratings:

  • ESRB – E
  • PEGI – 3
  • USK – 0
  • ACB – G (Online Interactivity)
  • GCAM – 3

KeyWe had a limited time demo on Steam during the run-up to launch and as part of events. If the demo becomes available again we will be letting people know on our KeyWe social media channels!

Requires a 64-bit processor and operating system
OS: WIN7-64 bit
Processor: Intel i3-2100 / AMD A8-5600k
Memory: 4 GB RAM
Graphics: GeForce GTX 630 / Radeon HD 6570
DirectX: Version 11
Storage: 4 GB available space
Sound Card: DirectX Compatible Sound Card

KeyWe is available in either single-player or co-op. You can play with up to 2 players locally or online.

KeyWe supports both Steam Achievements, Xbox Acheivements, and PlayStation Trophies.

Gameplay FAQ's

You can! On PlayStation, you will be able to download the PS5 version for free once you have claimed and installed your PS4 version of the game. On Xbox, the Series S|X version of KeyWe will be available through Microsoft’s Smart Delivery system.

KeyWe targets 60FPS on Steam, PS5 and Xbox Series X/S, and 30 FPS on Nintendo Switch, PS4 and Xbox One.

We don’t have any plans for cross-platform co-op at the moment. However, players on PS4 and PS5 can play with each other, as can players on Xbox One and Xbox Series S|X.

Both players must open KeyWe, navigate to the main menu of the game, and click “Online”. One of you needs to create a room to generate a room key. Give this room key to your co-op buddy who can then select “Join Room”. Ta-da! You’ll then be matched together as two mailworking kiwi birds!

KeyWe has just one difficulty setting so that players of all abilities can tackle the Telepost. Additional difficulty comes from aiming for those higher Telepost rankings! There is also a no-time limit mode, for those who may just want to take their time sorting through the mail!

To activate your pre-order DLC on console, you will need to input your download code into the platform holder store page. Please follow platform holder instructions on redeeming your download keys!

For Steam, you will automatically receive the Early Bird Pack if you have purchased the game in the first week of launch, you won’t need to redeem any DLC keys to acquire this.

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